Sourcing de sistemas de informação em Moçambique : motivações e níveis de adopção por áreas de negócio

Abstract

Outsourcing of information systems (IS/IT) consists of passing on to third parties the responsibility to perform part or all of the organization's IS services that were performed by internal resources. IS/IT outsourcing has become in recent years one of the most prominent management tools used in obtaining IS services. Having known very different conceptions throughout its programmatic application, it verified a particularly remarkable growth and prominence from the beginning of the 90's, assuming today a central role in the management of systems and contemporary information technologies. This study essentially aims to assess the reasons, levels of adoption by business areas and management of IS/IT outsourcing in different companies and institutions in Mozambique, as currently the prosperity of organizations depends on the correct planning, use and management of IT technologies. information and communication. With the present study, it is also expected the design of strategies for the adoption of Outsourcing in Mozambique, since there is a strong growth trend in the use of information technologies and systems and the professionalization of different organizations