Análise da co-produção dos serviços públicos locais na efectividade da recolha e transporte de resíduos sólidos no distrito municipal KaMaxakeni 2015 – 2019

Abstract

The present research analyses the co-production of local public services in the effectiveness of collection and transportation of solid waste in KaMaxakeni Municipal District in the period between 2015 and 2019. The proposed methodology is situated at the level of research qualitative and quantitative, through hypothetico-deductive and case study methods. The collection of data was based on the techniques of semi-structured interviews; questionnaire survey bibliographical and documentary research. In terms of theoretical orientation, the research was based on the assumptions of the new public service theory, whose precursors are Robert B. Denhard and Janet Vinzant Denhard (2000). Based on the content analysis method, the on the one hand, concluded that both the KaMaxaqueni Municipal District Administration KaMaxaqueni Municipal District Administration and households are involved in the co-production of collection and transport of solid waste, driven in the creation of a clean city, while satisfying specific needs. On the other hand, while the two phases that comprise the process are nuanced by state and lay actors, KaMaxakeni Municipal District Administration KaMaxakeni has attention on the relations between state actors based on contractual arrangements. Finally, the experience of co-production of solid waste collection and transportation services in KaMaxakeni Municipal District proves to be an opportunity not well exploited, despite the fact that the cleaning of the district is taking place. Based on the results of this research suggests that the KaMaxakeni Municipal District Administration should focus on mobilization of human action, so that each household rehearses civic behaviour civic behaviour, that is, the change of focus in the provision of solid waste collection and transportation services. services.