Assistência estudantil na Universidade Eduardo Mondlane: um estudo sobre a direcção dos serviços sociais (2013 – 2015).

Abstract

e.The present work seeks to understand the perceptions of social actors on student assistance developed by Social Services Department of Eduardo Mondlane University. In order to reach the established objectives; we carried out the case study in a qualitative approach, with a sample of 20 students and 6 professionals of Social Assistance. Then we applied the questionnaires and survey as instruments of data collection for the purposes of our research. And we used the reflections of Pedro Demo (1999), who considers Social Policies as programs of governmental actions which aims to reduce social inequalities by creating the emancipation of citizenship. From the research we noted the necessity of reversing conceptions, perceptions and prejudices, which is related to: values, attitudes, and political cultures of the Social Services Department. Furthermore, it must be transformed with urgency in order to have right and help. Through research it was possible to conclude that the student assistance is an important tool which may guarantee the right to the formation of students who can’t afford to study due to economic condition. However, social, pedagogical and psychological aspects should be included in the student's follow-up.