Análise do clima organizacional laboral de um estabelecimento comercial em Maputo entre Outubro de 2019 e Março de 2020: caso Premier Superspar Baí- Mall

Abstract

This study aims to analyze the organizational climate of employees at Premier Sup erspar Baia Mall in Maputo City b etween Octob er 2019 and March 2020. To thi s end, we sought, through a bibliographic review, to ide ntify the variables considered imp ortant and appropriate for the study of orga ni zational climate. This is a quantitative, cross-sectional, descri ptive and exploratory research, where structure d inte rvi ews we re applied to 109 employees of the aforementioned institution for data collection and the variables were measured on the Likert scale. Data analysis was p erformed usi ng the Statistical Package for So cial Scienc es (SPSS) Ve rsi on 25.0. In order to achieve the prop osed ob jectives, two statistic al techniques were used, name ly: Factor Analysis and Disc riminant Analysis. The application of Factor Analysis to the 20 indep endent variables resulted in eight factors, with a cumulative p ercentage of explained variance of 91.4%, with the sample presenting a Good t of 0.780 between the variables. Once this was done, the factors were used as independent variables in the application of Discriminant Analysis, where all factors (Progression, Leadership, Inclusion, Stress, Responsibility, Training, Environmental Conditions and Remuneration) proved to be relevant for the study of the Organizational Climate. The study revealed that less stressful work contributes greatly to a Satisfactory Organizational Climate, just as Remuneration, Inclusion and compatible Environmental Conditions can provide a healthy work environment. Fisher's discriminant model was able to correctly classify approximately 89.2% of the original cases