O comprometimento organizacional decorrente dos programas de qualidade de vida no trabalho - o caso da PLASTEX

Abstract

study of commitment in recent years proves to be important in human resource management, since it explains the relationship between the person, his work and the company, resulting in a competitive advantage for companies in the current phase of great competition. Nowadays, committed employees have primacy in the choice, by managers, for the solution of management problems. According to Gil (2001: 202) it is much easier for companies to get competent people than committed ones. Therefore, for the company, identifying factors capable of promoting employee motivation and mastering appropriate techniques for working, becomes one of the most important tasks for managers. PLASTEX, created in 1995, in the scope of the privatization process of state companies, is a company that has been introducing m changes in its management in order to face the competitive environment that has been registered in the country. These changes occur mainly in the area of human resources management, which has been the main target in its management strategies, with the aim of increasing the quality of life at work and consequently to obtain greater commitment. The present work was based on the study of Quality of Life at Work at PLASTEX, supported by the Rodrigues' Model (1999), which includes the following variables: Job, Organizational Culture, Organizational Structure and Philosophy, Work Organization, Valuing Man and Capital, Social and Organizational Integration, and Organizational Results. For the study of Organizational Commitment at PLASTEX, Meyer, Alien and Smith's (1990) instrument was used, which presents the indicators of Affective, Instrumental and Normative Commitment. From the study carried out, it was concluded that PLASTEX provides good Quality of Life at Work, as well as a medium-high degree of global commitment, having been identified in the workers the three types of Commitment: affective, instrumental and normative, being the affective the most dominant. (TRADUÇÃO NOSSA)