Sistema de gestão de carreiras urbanas

Abstract

This work describes the history of the Public Transport Company of Maputo-E.P. reflecting its complex evolution and analyzing its urban career management system. It then describes the general and specific objectives of the work, the materials and methods used to achieve it, and defines the main concepts. To achieve the objectives of the work, data collection techniques were used, such as the study of existing documentation, conducting questionnaires and interviews and observational participation. Based on the legislation in force in Mozambique, an approach to urban passenger transport policy is made. The company's operation is described, highlighting the technical area responsible for career management, analyzing the existing information system, carrying out a survey of possible problems arising from its use and causing anomalies in the operation of careers. Subsequently, the requirements for a new system are defined, defining a new information flow architecture model, using new information and communication technologies, in order to improve the company's operation and performance., With the development of the analysis of the proposed system, the work ends with conclusions and recommendations. (TRADUÇÃO NOSSA)