Preservação e acesso aos documentos em formatos digitais na administração pública: o caso do Centro de Desenvolvimento de Sistemas de Informação e Finanças (CEDSIF,IP) na cidade de Maputo

Abstract

This thesis, titled "Preservation and Access to Digital Documents in Public Administration: The Case of the Information Systems and Finance Development Center in Maputo," aims to understand the strategies for long-term preservation and access to digital documents in the public sector, specifically at CEDSIF, IP, Maputo. Using a qualitative approach with bibliographic research and interviews with staff, the study reveals that digital documents are created using Microsoft Word and digitization, stored in Alfresco in PDF format with digital signatures to ensure authenticity and integrity. Access is controlled by authorized credentials. Preservation strategies include technological updates, data redundancy, and migration. Despite the absence of a national preservation policy, SNAE guidelines and international legislation are followed. The technical team is responsible for implementing preservation practices. The study offers recommendations to improve digital preservation and contributes to understanding how public agencies address these challenges