Os desafios na digitalização dos documentos na administração pública: caso Arquivo Histórico de Moçambique

Abstract

This paper analyzes the main challenges faced in the digitization of documents at the Historical Archives of Mozambique (AHM). The objective is to identify obstacles related to the use of technological infrastructures, examine technical, archival and legal challenges, and propose solutions to overcome them. The methodology adopted was descriptive and exploratory, with a qualitative approach. Bibliographic and documentary research was carried out, which allowed the collection of information from books, articles and primary sources, in addition to semi-structured interviews and questionnaires distributed to AHM users. Data analysis was carried out using thematic analysis techniques, aiming to identify and interpret the main emerging themes. The conclusions highlight that digitization is essential for the preservation of physical documents, facilitates remote access and optimizes the organization of information. However, it is crucial to consider that digitization is not a definitive solution, given the risk of deterioration of digital media and concerns about cybersecurity. It is therefore recommended that the digitization process at AHM be encouraged, with special attention to technological weaknesses and the protection of digital documents