Influência da incorporação societária no comprometimento organizacional dos trabalhadores da CFAO Mobility

Abstract

The present study aimed to assess the influence of corporate incorporation on the organizational commitment of CFAO Mobility employees. A mixed research approach (quantitative and qualitative) was adopted, with data collected through a closed-ended questionnaire and semi-structured interviews. A total of 24 participants from the Parts, Workshops, and Sales departments were selected using simple random sampling. Data analysis was conducted using Microsoft Excel 2010 and content analysis techniques. The results indicate that CFAO Mobility employees perceive the incorporation as legally compliant but with communication gaps regarding benefits and salaries. Affective commitment was weak, with 66% disagreement on emotional attachment and 72% on the perception of personal significance. Calculative commitment was predominantly instrumental, with 83% fearing life disruption upon leaving and 80% due to a lack of alternatives. Normative commitment was low, with 63% rejecting guilt for leaving and 60% feeling no moral obligation to the organization. The incorporation negatively impacted commitment, leading to emotional detachment and perceived salary injustice. To mitigate these effects, greater salary transparency, employee recognition, and effective communication are recommended.