Análise das estratégias de coping adoptadas pelos enfermeiros do Centro de Saúde de Bagamoyo em relação aos factores desencadeantes da Síndrome de Burnout no período de 2020 a 2022

Abstract

This study was developed with the aim of analyzing the coping strategies adopted by nurses at the Bagamoyo Health Center in the face of the triggering factors of Burnout Syndrome in the period from 2020 to 2022. Taking a qualitative approach, the study started from exploratory research, followed by narrative review of the literature and semi-structured interview carried out with 10 participants, taken as research subjects. The specific objectives that led to the study included the identification of these factors, the description of coping strategies, the evaluation of their results and the proposal of actions to improve these strategies. The results revealed that the main triggers of stress and burnout among nurses at the Bagamoyo Health Center were increased workload, scarcity of resources, conflicts with administration and lack of psychological support. The coping strategies adopted by nurses included relaxation techniques, meditation, physical exercise, sleep care, regular breaks, social support and self-care practices. However, although some strategies provided temporary relief, they proved insufficient to deal with ongoing stress and prevent emotional exhaustion. To improve stress management and prevent burnout syndrome, the study recommends implementing self-care and well-being programs, creating support groups, improving working conditions and offering adequate psychological support. This study contributes to the understanding of coping dynamics in high-pressure contexts and highlights the need for effective interventions to sustain the well-being of healthcare professionals at the Bagamoyo Health Center