Avaliação da efectividade da gestão ambiental no posto de abastecimento PETROMOC versalhes: práticas, impactos ambientais e o papel da educação ambiental

Abstract

This study analyzes the effectiveness of environmental management at the PETROMOC Versailles gas station, analyzing its practices, environmental impacts, and the role of environmental education. The research adopts a qualitative approach, with systematic observation and semi-structured interviews with three station representatives, selected through non-probability convenience sampling. Environmental impacts were identified using a checklist technique, which allowed for the listing of existing impacts without evaluating them. The results indicate that the station faces environmental challenges related to solid waste generation, atmospheric emissions, soil and groundwater contamination, and the nuisance caused to neighbors by noise and vibration from operations. Although it has an integrated management system that includes quality, safety, and environmental aspects, environmental management still presents weaknesses, especially regarding employee environmental education. It was found that, although there are some practices aimed at reducing pollution and compliance with environmental standards, there is no structured environmental education program, which compromises employee awareness and engagement. It is concluded that implementing educational initiatives can strengthen the station's environmental management, promoting best operational practices and reducing environmental impacts. It is recommended that ongoing training programs, awareness campaigns, and regular environmental audits be created to improve environmental performance and consolidate a sustainable organizational culture.(TRADUÇAO NOSSA)