Sistema de gestão de processos de despachos aduaneiros: caso de estudo - MILAS Consultoria, Serviços e Despachante Aduaneiro

Abstract

Computerisation is currently a reality in practically all sectors, where procedures carried out manually are now automated, generating improvements in the provision of services and the production of higher quality items. With the advent of the Internet, information has become more available, to a greater number of users, accessible at any time. In virtue of the availability and the easy accessibility, the present work has for focus the creation of an information system turned to web, with the objective to make available to the employees and customers of an institution that provides services of customs broker, a tool for accompaniment of processes in customs clearance. To support this work a bibliographical research was done involving books, dissertations, monographs, scientific articles, publications on the Internet, about analysis, design and development of information systems. For the construction of the system a case study was made in the institution "Milas Consultoria, Serviços e Despachante Aduaneiro", constituting a documentation about the customs clearance process based on UML, which contributed to the development of the Customs Clearance Process Management System (SGPDA). The development of the system was based on the combination of PHP, Javascript, HTML, MySQL and Code Igniter Framework technologies.(TRADUÇAO NOSSA)