O papel do bibliotecário como mediador da informação no contexto das bibliotecas públicas de Moçambique: caso da Biblioteca do Conselho Municipal de Maputo

Abstract

The research aims to understand the role of the Librarian in the information mediation process at the Maputo Municipal Council Library. To carry out our work, we used qualitative research whose purpose was to study the phenomenon and qualitatively describe the role of the Librarian in mediating information and, with the use of an interview script as data collection techniques, to collect data , we worked with a universe of 6 employees and randomly selected 03 Library employees who provided us with information inherent to the topic under study. It should be noted that we validated our hypothesis, because we found that in the Library of the Municipal Council of Maputo, information is not mediated in accordance with what the theory presents to us, which results in the misuse of the Librarian's role in mediation. of information, but they use a way to facilitate the informational needs of their users. It also verified the lack of sufficient information sources to facilitate the mediation process. In short, Librarians at the Maputo Municipal Council Library do not perform their functions, that is, roles as information mediators