Influência do processo de acolhimento e integração de novos colaboradores no comprometimento organizacional e o papel da liderança: estudo de caso na Agência Prestige do Millennium BIM, cidade de Maputo

Abstract

This monograph sought to analyze the influence of the onboarding and integration process of new employees on organizational commitment and the role of leadership at Millennium BIM's Prestige Agency. Methodologically, a quantitative approach was adopted, consisting of applied, exploratory research and a case study, involving 32 employees. Data were collected using a previously validated structured questionnaire survey and analyzed using the SPSS statistical package, version 29. Descriptive statistics were used to determine the mean and frequency, while inferential statistics included correlation coefficients and analysis of variance (ANOVA). This analysis demonstrated a positive and significant correlation between socialization, with emphasis on the welcoming and integration dimension, and organizational commitment, especially normative and continuance commitment (r=0.485; p=0.005; partial r=0.521; p=0.003). The influence of leadership on organizational socialization was also evident (r=0.383; p=0.031). At the same time, the levels of organizational commitment among employees varied according to gender, academic level, and length of service. Given these data, we recommend continuing this research in other branches of the institution, as well as conducting additional qualitative studies to ensure its generalizability(TRADUÇÃO NOSSA)