Influência da comunicação interna na motivação dos colaboradores do Instituto de Formação Profissional e Estudos Laborais Alberto Cassimo (IFPELAC)

Abstract

This research aims to evaluate the influence of internal communication on the motivation of IFPELAC employees. It is a basic, descriptive, case study, and quantitative research, regarding its nature, objectives, procedures, and approach, respectively. It included a sample of 38 participants, selected by accessibility. To obtain the data, two scales were used: the Internal Organizational Communication Scale (ECOI) and the Work Motivation Scale (EMT). The data were analyzed using SPSS (Statistical Package for the Social Sciences) version 22. The results showed that internal communication significantly influences the motivation of IFPELAC employees; the institution predominantly uses communication mediated by immediate leaders, and that motivation is linked to intrinsic and relational factors highlighted in the dimensions of success, affiliation, and power. The data demonstrate that engaging communication showed a strong and significant correlation with communication in home office (r = 0.707; p < 0.01). There were positive and significant correlations between leader communication and engaging communication (r = 0.536; p < 0.01), and between affective communication and engaging communication (r = 0.615; p < 0.01). In motivation, a significant correlation stands out between perception of power and affective communication (r = 0.340; p < 0.05), and between perception of power and perception of success (r = 0.503; p < 0.01). On the other hand, the correlation between engaging communication and motivation for success was weak (r = -0.006; p > 0.05). Communication in a home office setting showed only moderate correlations with motivation for success (r = 0.273; p > 0.05) and with affiliation (r = 0.153; p > 0.05). However, the results reinforce the idea that internal communication exerts a differentiated influence on the dimensions of motivation presented, since while success and power seem to be more associated with recognition and clear communication, affiliation shows weaker links with formal communication practices. (TRADUÇÃO NOSSA)