Análise e optimização do transporte terceirizado na distribuição de sumos e néctares da Sumol+Compal, Moçambique em Maputo

Abstract

This degree thesis proposes a detailed analysis and optimisation of the logistics processes for the distribution of juices and nectars by SUMOL+COMPAL MOÇAMBIQUE, SA, focusing on the complex outsourced transport operation in the city of Maputo. Using a mixed methodological approach, the research was based on an in-depth case study of the industrial unit and its Main Distribution Centre, where seven routes and eight strategic customers were analysed, exposing severe inefficiencies such as a cost per box that exceeded 50.00 MZN in certain cases and a total monthly operating cost of 771. 440.00 MZN for the customers under analysis, with an average of 24 monthly failures. Using the linear programming technique with the Solver add-in in Excel, an optimised scenario was modelled that proposes the creation of three consolidated routes, grouping customers by proximity and volume and efficiently allocating 10- and 30-tonne vehicles. The results of this optimisation are significant: a 40% reduction in total operating costs, a 35% decrease in monthly mileage, a drastic 58% drop in the cost per box delivered (from 14.44 to 6.08 MZN) and an increase in average fleet utilisation from 65% to 91.7%. The study concludes that, in a challenging urban context such as Maputo, cargo consolidation, intelligent routing, and collaborative and strategic management with logistics partners, supported by technology and clear Service Level Agreements (SLAs), are fundamental to ensuring not only efficiency but also the sustainability and competitiveness of the operation.